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25 pages · Updated 2026-10-27
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- ScS Saves $260K Annually with SMS. - Capacity Customer Stories
- Valvoline Decreases AHT by 20 Seconds with SMS Virtual Agents. - Capacity Customer Stories
- AI Knowledge Base | Capacity & YMCA Customer Story
- AAA Deflects 30M Calls Using Virtual Agents.
- Callzilla lowers AHT with AI Agent Assist - Capacity Customer Stories
- Capacity supports the NHS through a global health crisis. - Capacity Customer Stories
- WCCU & Capacity | AI Business Case Study in Banking
- AI for Event Planning: Festival of Nations answers 90% of FAQs.
- HR Process Automation | Capacity & V.I.P. Mortgage Case Study
- How Johnsonville Uses AI to Transform Work and Unlock Insights. - Capacity Customer Stories
- Capacity Gives Gatwick Airport a Voice with AI. - Capacity Customer Stories
- Team AI Support | Capacity & PRMG Case Study
- TMC & Capacity: Customer Experience Software for Events
- PacSun Resolves 85% of Customer Inquiries with Virtual Agents.
- Brightree Drives $1.88m in Patient Collections with AI-Powered Virtual Agents. - Capacity Customer Stories
- Choice Hotels Saves $1.85M with Call Routing and Virtual Agents. - Capacity
- Peak Credit Union improves call quality with Capacity - Capacity Customer Stories
- SECO Energy Reduces Cost per Call by 66% with an AI Virtual Agent. - Capacity Customer Stories
- BCU saves $100K+ in annual labor savings with Capacity Auto QA
- DSW Saves $1.5M in Support Costs with Virtual Agents.
- Thrasio saves $260K with auto QA and CSATai - Capacity
- PepsiCo Saves 5000 Hours per Year with Answer Engine® - Capacity
- Maryville uses AI-powered student support to answer 6000+ FAQs.
- NRTC decreases attrition by 32% with Capacity - Capacity Customer Stories
- Generative AI for Business | Capacity & AnnieMac Case Study